Returns and Exchanges are subject to the following restrictions:
- The original invoice and any certificates or appraisals must accompany the returned item.
Return Authorization Number must be displayed on the outside of the returned package.
- The price tags must not have been removed from product. Items worked on by outside jewelers lose all warrantees.
- The item must be returned in its original condition, unworn and unaltered in any way.
- Custom orders, Layaway orders, Platinum orders, custom metals & custom stones, are not refundable.
- Rings sized under size 5 and above size 7/3/4 are not returnable.
- Our shipping & handling costs are not refundable.
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