Returns and Exchanges are subject to the following restrictions:
- The original invoice and any certificates or appraisals must accompany the returned item.
Return Authorization Number must be displayed on the outside of the returned package.
- The price tags must not have been removed from the product. Items worked on by outside jewelers lose all warrantees and are non refundable.
- The item must be returned in its original condition, unworn and unaltered in any way.
- Custom orders, rings over size 7.75 or smaller than size 5 are not refundable.
- Changes to metal color or KT, Platinum or accent diamond upgrades are custom.
- Our shipping & handling costs are not refundable.
- Curved matching bands must be confirmed for fit prior to order.
- Terms are subject to change
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