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Returns

We are very confident that our fine jewelry will meet your expectations. However, you may return your order within 30 days from the date of purchase for a refund or exchange.

Please follow these steps to return or exchange your jewelry item(s):
  • Contact Customer Service by email or phone to request a Return Authorization Code.
  • Please do not write "jewelry" or any other jewelry related words on the outside of the package.
  • Send your item to us by an insured courier.
Send Your Package To: HIR Industries Dacarli
604 Banyan Trail #811491
Boca Raton, FL 33481
Attention: Returns
  •  A refund or customer credit (for exchanges) will be issued within 10 business days
Returns and Exchanges are subject to the following restrictions:

  • The original invoice and any certificates or appraisals must accompany the returned item.
    Return Authorization Number must be displayed on the outside of the returned package.
  • The price tags must not have been removed from the product. Items worked on by outside jewelers lose all warranties.
  • The item must be returned in its original condition, unworn and unaltered in any way.
  • Custom orders, rings over size 7.75 or smaller than size 5 are not refundable.
  • Our shipping & handling costs are not refundable.
  • Curved matching bands must be confirmed for fit prior to order.
  • Terms are subject to change
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