FORGOT YOUR DETAILS?

Returns

We are very confident that our fine jewelry will meet your expectations. However, you may return your order within 30 days from the date of purchase for a refund or exchange.

Please follow these steps to return or exchange your jewelry item(s):
  • Contact Customer Service by email or phone to request a Return Authorization Code.
  • Please do not write "jewelry" or any other jewelry related words on the outside of the package.
  • Send your item to us by an insured courier.
Send Your Package To: HIR Industries Dacarli
604 Banyan Trail #811491
Boca Raton, FL 33481
Attention: Returns
  •  A refund or customer credit (for exchanges) will be issued within 10 business days
Returns and Exchanges are subject to the following restrictions:

  • The original invoice and any certificates or appraisals must accompany the returned item.
    Return Authorization Number must be displayed on the outside of the returned package.
  • The price tags must not have been removed from product. Items worked on by outside jewelers lose all warrantees.
  • The item must be returned in its original condition, unworn and unaltered in any way.
  • Custom orders, Layaway orders, Platinum orders, metal/accent stone upgrades/downgrades, are not refundable.
  • Rings sized under size 5 and above size 7/3/4 are not returnable.
  • Our shipping & handling costs are not refundable.
TOP