Absolutely! Customer satisfaction is our highest priority! We put a great amount of effort into making sure that our descriptions and photos accurately represent the fine jewelry pieces we offer for sale. We stand behind the quality and value of every item offered in our fine jewelry collection and we guarantee satisfaction with any item purchased from us, by delivering high quality, defect free merchandise. It is for this reason we are glad to offer a MONEY-BACK return policy for 30 days from the time we have shipped an item. Exceptions can be found on our returns page, and terms and conditions page. To return an item, simply call customer service and ask for a return authorization number. Ship the item to us, insured, and we will promptly process a refund.